Frequently Asked Questions
Everything you need to know about your Valabasas experience.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in original, unworn condition with all tags attached. Please note that certain limited-edition drops may be final sale.
How should I care for my Valabasas denim?
To preserve the unique washes and distressing of our denim, we recommend machine washing cold inside out and hanging to dry. Avoid high heat to prevent shrinkage and fabric damage.
Do you offer international shipping?
Yes, Valabasas ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for interest-free installments.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.