Returns & Exchanges
At Valabasas, we strive for complete satisfaction with every purchase; however, if your order isn't the perfect fit, you can return or exchange items within 30 days of delivery. All returned merchandise must be in original, unworn condition with all tags attached to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid shipping label or a QR code for a printerless drop-off experience.
Package Your Items
Securely pack your items in their original packaging, ensuring all Valabasas hangtags and labels are intact to avoid processing delays.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing